# Teach a skill > Show the crew once how your company does something, and it becomes a skill any crew member can use. Source: https://docs.cruma.ai/guides/teach-a-skill/ A skill is how your company does one thing, written as steps: "Run a competitor audit," "Refunds, the way we do them." A skill is a page in the [Library](/concepts/library/), so your team can read it, and you pin it to the crew members who should use it. ## Ways to teach one - **Show it once.** Point Cruma at a document or an example of good work, like a past audit or the emails where you handled a refund. Cruma works out the steps. - **Say it.** Teach it in a chat, like you would a new hire. Rough is fine. - **Let the crew notice.** When a crew member does the same kind of work well a few times, it drafts a skill from its own runs. The draft waits for you on its page: **Accept**, and that member uses it from then on, or **Dismiss**. On a crew member's page, the **Teach** tiles start any of these: **Give it a skill** ("Show it once how you do something"), **Teach a workflow**, **Add a routine** and **Set what it may do**. ## A skill's page - **Steps**: what to do, in order, in plain words. - **Used by**: the crew members it's pinned to. - **Built from**: the documents and examples it came from. If any of them change, Cruma flags the skill as out of date. - **Ask Cruma to update this** asks Cruma to revise it. - **Export as SKILL.md** downloads it as a file you can use elsewhere. A skill a named person has approved as the way it's done shows **Blessed**. ## Pin a skill to a crew member On a crew member's **Setup** tab, the **Skills** block lists the skills pinned to it. Choose **+ Add** to pin another from the Library. The same skill can be pinned to several members. A crew member doesn't read every skill on every task. It always sees each pinned skill's name and when to use it, and opens a skill's steps when the task in front of it fits. A long playbook costs nothing until it's needed.